PRIVACY STATEMENT

WEBSITE PRIVACY POLICY

From time to time VetPartners is aware that you may provide personally identifying data and information, such as name, address, telephone/fax numbers or e-mail addresses etc. (Data). VetPartners collects Data in a variety of ways, including from publicly available information, when you interact with us electronically, by phone or in person as well as from third parties. 

This Privacy Statement has been developed to explain VetPartners use of your Data and the reasonable precautions in place to keep it confidential and secure. When VetPartners collects Data VetPartners will only collect and process Data when it is provided voluntarily by you. 

Use Data will only be utilised by VetPartners for the specific and limited purposes of providing you with requested products and/or services, issue of a bill to you for requested products and/or services, providing you with a requested quotation for provision of products and/or services, verification of credit, marketing of products and services which we believe may be of interest to you, development of internal marketing analysis and internal strategies as well as compliance with relevant laws and for regulatory purposes. By supplying your Data to VetPartners, you consent to such use.

While it is your right not to provide us with your Data, please note that if you decide not to do so in some circumstances we may not be able to provide you with the requested products and/or services.

BEST FOR PET NON-DISCLOSURE

VetPartners will never sell, rent, share or otherwise distribute or make available Data to third parties unless disclosure is necessary to perform a task which you  requested from VetPartners and prompted you to originally provided the DataVetPartners. This will not apply where VetPartners is compelled or authorised under statute or regulations to provide the Data to a third party.

However, to the extent reasonably necessary for the performance of the task which you have requested from VetPartners, and as otherwise set out in our Privacy Policy we may disclose your Data to our staff, suppliers, subcontractors, insurers, and other veterinary care professionals, 

ACCESS TO INFORMATION

At your request we will supply you with access to the Data which we hold about you. Supply of Data about another individual where you supply Data about another individual, VetPartners accepts that Data on the basis that you have informed the other individual about the disclosure of Data to VetPartners. Where you supply VetPartners with Data, you are responsible for making the individual aware of VetPartners contact details, this Privacy Statement and the reason the Data was required.

SECURING DATA AND MAINTAINING CONFIDENTIALITY

VetPartners will take reasonable steps to prevent your Data from being accessed by third parties other than as stipulated in this Privacy Statement. However, please note that in the course of performing the task which you requested of VetPartners and which prompted you to provide the Data, we may disclose your Data to third parties who may process, transfer and store that information overseas. We will take reasonable steps to ensure these overseas third parties comply with this Privacy Statement and our Privacy Policy, 

IMPORTANT NOTES

VetPartners includes Australian Veterinary Owners League Pty Ltd ACN 601 874 588  and any of its related entities. Further details can be obtained from your local VetPartners. Alternatively, you can refer to our Privacy Policy, which also includes details on how to access and manage your Data as well as how to make a complaint about our handling of your Data